Warranty

What do the different warranty types mean?

Non-Local Warranty: The warranty can be availed through a seller/manufacturer that is based outside Singapore. You will need to ship your product directly to the overseas address as provided by the seller/manufacturer.

How to check product warranty?

You can check product warranty through:

Warranty card inside your package

Under Specifications part on product page

All warranty claim approval will be at the discretion of the Manufacturer. We will not be held responsible for any failed/ approved claims.

Please note that if the item is found to be damaged upon delivery, it will be covered under Returns & Refunds Policy.

When does the warranty period start?

The warranty period starts from the date you register your product. (Check out below for how to register your product)

How do I register for manufacturer warranty?

Please refer to your manufacturer's warranty card for guidelines on how to register your warranty.

Kindly register your warranty soon after receiving your item, since most manufacturers do not accept warranty registrations 1-2 weeks after the item has been purchased.

What is the process to claim warranties?

Customer to contact the relevant manufacturer.

Customer to ship the complete product set with packaging, invoice and warranty card provided in the package to the manufacturer

Our invoice will act as Proof of Purchase

Where are the warranty centers?